Privacy Policy

Luton Lets Squared respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website.

Data Protection Act 2018 (GDPR)

With a new and updated regulations introduced on 25 May 2019 to protect you and your data, further updates and additions will be made to our privacy policy over time.

About the Data Protection Act 2018

The Data Protection Act 2018 (DPA) creates rights and responsibilities around how we handle the personal data we collect.

We are the Data Controller for the purposes of the DPA. As the Data Controller we have a duty to:

  • keep sufficient information to provide services and fulfil our legal responsibilities
  • keep your records secure and accurate
  • only keep your information as long as is required
  • collect, store and use the information you provide in a manner that is compatible with the DPA

In order to provide you with the service you require, there may be occasions when your information is shared with those who carry out work on our behalf.

Sometimes we may need to ask other agencies or organisations for relevant information about you to fulfil our legal responsibilities or to provide services.

We may pass your information to other agencies or organisations as allowed or required by law, for example to enable them to carry out their statutory duties or where it is necessary to prevent harm to yourself or other individuals.

The following explains more about the DPA and how we may use your data.

Purpose of this Privacy Notice

This privacy notice aims to give you information on how Luton Lets Squared collects and processes your personal data through your use of our website.

It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.

Who we are

Luton Lets Squared is the controller and responsible for your personal data (referred to as ”Luton Lets Squared”, “we”, “us” or “our” in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us.

Luton Lets Squared, Belmullet House, Lower Ground Floor Offices, 39 Upper George Street, Luton, LU1 2RD. Or use our email address: info@lutonletssquared.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.

We may collect, use and store personal data about you, which may include but it not limited to:

  • Name & contact information including email address
  • Demographic information such as postcode and preferences. IP address – for the purpose of legitimate interest to ensure service provision and security.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide the services you need.
  • To provide a helpful and efficient response relating to advice and help customers require.
  • To deal with complaints.
  • Where we need to comply with a legal or regulatory obligation.

Please email us at in info@lutonletssquared.com

  • To correct or complete inaccurate personal information we hold about you
  • To delete data about you that we
  • To challenge how we process your information
  • To be notified about changes to your personal data

We will respond to all legitimate requests within one month.

Changes of purpose

We will only use your personal data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please contact us for an explanation as to how the processing for the new purpose is compatible with the original purpose.

Please note that we may process your persona data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

Your rights

Under GDPR you have rights regarding the personal data that Luton Lets Squared process and hold about you.

Website terms of use

By using Luton Lets Squared’s website you are accepting the terms and conditions set out below.

Linking by Luton Lets Squared to external sites:

We are not responsible for the content or reliability of linked websites and listing should not be taken as an endorsement of any kind. We have no control over the availability of linked pages. However, please inform us of any broken links. These websites will have different policies, and we suggest that you read them carefully, so you are aware of any differences.

Copyright

The material, including text, images, sound and video, featured on this site is copyright to Luton Lets Squared unless otherwise indicated. It may not be reproduced in any form unless authorisation is obtained from Luton Lets Squared.

Policy changes and amendments

If this policy is changed or amended in any way we will update this page accordingly.

Our use of website analytics

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting peoples’ needs and to understand how we can make the website work better.

Google Analytics stores information about what pages on this site you visit, how long you are on the site, how you got here and what you click on while you are here.

We do not collect or store any other personal information (for example your name or address) so this data cannot be used to identify who you are. We do not share your data with third parties (other than our website developer and hosting provider). We do not merge your data with any other data to attempt to identify you. You can directly opt out of tracking and view your tracking status.

Our use of cookies

What is a Cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. Most websites you visit will use cookies, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Some websites will even use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits (we do not use any of these types of cookies!)

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites that run content on the page you are viewing (‘third party cookies’).

Cookie settings

If you don’t want to receive certain categories of cookies on this website, you can change your cookie settings via your browser; your browser help function will tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Note: This website does work without cookies, but you will lose some features and functionality if you choose to disable cookies.

Why do we use cookies?

We use first and third party cookies for a number of reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at info@lutonletssquared.com or by post to: Luton Lets Squared, Belmullet House, Lower Ground Floor, 39 Upper George Street, Luton LU1 2RD.

Disclaimer

Luton Lets Squared makes every effort to ensure this site contains accurate information. However, please be aware Luton Lets Squared is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents, including links to other websites maintained by other organisations or any advertising, and disclaims all such representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Luton Lets Squared howsoever arising for any such inaccuracies, errors or in any other way is expressly excluded to the fullest extent permitted by law.

Neither Luton Lets Squared nor any of its employees, officers, agents, contractors, subcontractors or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any statutory rights you may have as a consumer which may not be excluded nor in any way to exclude or limit Luton Lets Squared liability to you for death or personal injury resulting from its negligence or that of its employees or agents.